← Back to Work
Case Study / Academic Platform

University Platform Redesign

UX Research
Information Architecture
EdTech

Simplifying student portal architecture, minimizing administrative registration bottlenecks, and redesigning project visibility mechanics.

Role
UX Specialist
Timeline
2 Months
Context
Higher Education System
Output
Desktop Web Platform
🎓 University Portal Dashboard System — Layout Wireframe Placeholder

Project Focus

The institutional dashboard suffered from fragmented menu maps, obscure student feedback loops, and broken data views. This project re-engineered structural interactions to reduce system friction points.

Measurable Impact

-52%
Registration Errors
4.8/5
Student Satisfaction
-67%
Support Ticket Volume
3.2x
Task Completion Velocity

The platform update rolled out successfully for the Fall term. Registration errors dropped significantly, which immediately alleviated support overhead for administration workers during peak validation periods.

Next Steps

Phase 2 implementations will expand on this framework:

  • Mobile viewport architecture optimizations (Native iOS & Android components).
  • Real-time desktop warning telemetry for tuition deadlines and class waitlists.
  • Deep integration hooks matching modern Learning Management Systems (LMS).

Interested in a similar project?

Let's Talk →